What kind of products can I buy on Imaarat?

A:Imaarat is a one-stop construction and home-building marketplace. We stockraw/bulk construction materials — Steel, Cement, Sand, Crush, Bricks,Blocks, Wood, Scaffolding, Construction Chemicals, Dry Wall, Ready-Mix Concrete— as well as finished building and interior products across Bath &Faucets, Plumbing, Electrical, Doors, Windows, Flooring, Ceiling, Lighting& Fans, Kitchens, Paint, Furniture & Decor, Outdoor, StorageOrganizers, Tools & Safety, Fire Fighting, HVAC, Appliances, and Elevators& Escalators. Whether you need a truckload of sand for a foundation ora single kitchen faucet, you can order it from the same platform.

How do I place an order?

A: Browse a category or use search, add items to your cart, and check out with your delivery/site address. For bulk quantities (sand, bricks, steel, cement) or project-level packages (like solid wooden door sets, elevators, or fire-fighting systems), use the "Request a Quote" or BOQ (Bill of Quantities) form so our team can price the full order and confirm availability before you pay.

Do you sell branded/vendor-specific products, or only generic materials?

A: Both. Bulk materials like Steel and Cement are listed by brand/supplier (e.g., Bestway, Fauji, Mughal, Al-Fatah/FF/Moiz Steel) so you can compare rates. Finishing categories such as Paint, Faucets, Appliances, and Electrical fittings are also sold under recognized brand names — see our "Brands We Work With" page for the full list of manufacturers and suppliers we partner with.

Can I get a cost estimate for my whole project before ordering?

A: Yes. Use the Cost Estimate tool on our site to get an approximate material cost breakdown for your build (per marla/kanal), or submit a BOQ request for a detailed, itemized quote covering structural materials through to finishing items.

Are prices on the website final, or can they change?

A: Prices for bulk core materials (steel, cement, sand, bricks, crush) are tied to daily market rates in Pakistan and may fluctuate. Prices for finished goods (sanitaryware, electrical, furniture, appliances, etc.) are generally stable but subject to periodic revision. Once you confirm an order and advance payment is received, the quoted price is locked for that order.

Do you deliver all over Pakistan?

A: Bulk/heavy materials (Sand, Bricks, Cement, Crush, Blocks) are currently delivered within Lahore and surrounding areas only, due to vehicle and logistics requirements. Finished goods — Faucets, Sanitaryware, Doors, Windows, Electrical items, Lighting, Paint, Furniture, Appliances, Tools, and Storage Organizers — are shipped nationwide via our courier network.

How is delivery calculated for large or heavy items (Sand, Steel, Elevators, SolidWooden Doors)?

A: Delivery for bulk aggregates and heavy packages is priced by distance from our Lahore yards to your site and the vehicle type required (Shahzore, Mazda, or Dumper). Large fixed installations like Elevators & Escalators or bulk Solid Wooden Door packages are quoted individually, factoring in transport plus on-site installation/rigging where applicable.

Do you deliver into congested areas with No-Entry timings for heavy vehicles?

A: Yes. We comply with Lahore's local traffic and No-Entry regulations. For sites in restricted zones or narrow streets, we coordinate a night delivery slot with you in advance.

Is unloading labor included?

A: Bulk sand/crush is unloaded hydraulically via dumper. Bricks, cement, blocks, and packaged finishing items do not include manual unloading labor by default — this can be arranged for a nominal fee if requested at order confirmation. Elevator and HVAC installations include professional installation as part of the service package (confirmed at quotation stage).

What payment methods are accepted?

A: Credit/Debit Card, Direct Bank Transfer (HBL, Meezan Bank, and others), and EasyPaisa/JazzCash. Cash on Delivery (COD) is available for light hardware, electrical, and finishing items only.

Is advance payment required for bulk or high-value orders?

A: Yes. Bulk material orders (sand, cement, bricks, steel, crush) and high-value fixed installations (Elevators, large Kitchen packages, Fire Fighting systems, HVAC) require a minimum 50% advance payment to confirm and dispatch the order, with the balance payable on/before delivery or completion of installation.

CanI inspect quality before a large order (e.g., bricks, sand, tiles, faucets)?

A: Yes. For bulk materials, you're welcome to visit our partner yards/warehouses in Lahore. For finished goods (Bath Tiles, Flooring, Faucets, Paint shades), you can request product images, technical spec sheets, or — where feasible — a physical sample before committing to a bulk quantity.

What if my order arrives damaged (torn cement bags, broken bricks, cracked sanitaryware, dented appliances)?

A: Inspect all deliveries at the time of arrival. If material is damaged or short, photograph it in front of the driver and refuse that portion of the delivery, or report it to our support team immediately. Once a delivery is accepted and the receiving slip is signed, damage claims cannot be processed.

Can I cancel or change my order?

A: Finished/hardware items can be cancelled any time before dispatch. Bulk materials can only be cancelled before the vehicle is loaded at our yard. Custom or made-to-order items (custom kitchens, elevators, fabricated doors) generally cannot be cancelled once production/procurement has started — see our Return & Refund Policy for details.

Do you offer bulk/trade discounts for contractors, builders, or architects?

A: Yes. We offer tiered wholesale pricing for large-quantity orders across any category — from bulk cement and steel to full-project packages of doors, tiles, electrical fittings, or kitchen units. Use "Request a Quote" or contact our sales team via WhatsApp with your material list (or BOQ).

Who do I contact for help?

A: Phone/WhatsApp: +92 332 4408777, Email: imaaratpk@gmail.com. Support hours: Monday–Saturday, 9:00 AM – 6:00 PM (site delivery coordination available until 9:00 PM).